Shipping policy

Shipping Policy

Thank you for shopping with Rhanises. This Shipping Policy explains how and when your items will be delivered.

ORDER PROCESSING TIME

All orders are processed within 2–4 business days.
This includes order verification, printing, quality checks, and packaging.

Orders are not processed on weekends or public holidays.

If we are experiencing a high volume of orders, processing times may be extended by a few days. You will be notified if there are any major delays.

PRINT-ON-DEMAND PRODUCTION

Rhanises uses trusted print partners to fulfil all apparel and accessory orders.

Production time (printing your items) takes 2–7 business days depending on:

SHIPPING TIMES

Nigeria (Local Delivery)

Delivery within Nigeria usually takes:

Shipping partners may include GIG Logistics, DHL, Speedaf, or other trusted couriers.

International Shipping

International delivery times vary by destination:

Please note that customs processing may add extra time depending on the country.

SHIPPING RATES

Shipping fees are calculated at checkout based on:

You will see the exact shipping cost before completing your order.

ORDER TRACKING

Once your order is shipped, you will receive a tracking number by email.
You can track your order online using the link provided.

CUSTOMS, DUTIES & TAXES

International orders may be subject to customs fees, import taxes, or VAT.
These charges are the buyer’s responsibility and vary by country.

DELIVERY ISSUES

If your package is lost, delayed, or arrives damaged, please contact us at: tjsonia833@gmail.com
We will work with the courier to resolve the issue.

INCORRECT ADDRESS

Please ensure your shipping address is correct.
Rhanises is not responsible for orders delivered to an incorrect address entered at checkout.

If you need to change an address, contact us within 12 hours of placing your order.

CONTACT

If you have any questions about shipping or delivery, reach us at:
tjsonia833@gmail.com